FAQ
1. Where do you ship?
We currently ship across South Africa.
2. How long does delivery take?
Orders are processed within 1–2 business days.
Delivery typically takes 2–7 business days depending on your location.
3. Do you offer refunds?
All sales are final. We do not offer refunds.
Replacements are only provided for items that arrive damaged or incorrect. Please see our Return Policy for full details.
4. How can I contact you?
You can reach us through the Contact Us page on our website.
5. Can I cancel my order?
Orders cannot be cancelled once they have been processed or shipped.
6. Is my payment secure?
Yes. All payments are processed securely through trusted third party payment providers. We do not store your card details.
7. Do you offer free shipping?
Yes. We offer free standard shipping on orders R601 and above.